We take your privacy seriously at New PK Luck. This policy explains exactly what personal data we collect, why we collect it, and how we keep it safe.
Six core commitments that define how New PK Luck handles your personal information every single day.
Every page, every login, every transaction on New PK Luck is protected by SSL encryption. Your data travels between your device and our servers in an encrypted format that cannot be intercepted or read by third parties.
New PK Luck does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account, process payments, and improve your experience on the platform.
New PK Luck does not store your bKash, Nagad, or Rocket account credentials on our servers. Payment processing is handled through secure, encrypted channels and your mobile money details are never retained after a transaction is complete.
At any time you can request a copy of the personal data New PK Luck holds on you, ask us to correct inaccurate information, or request deletion of your account and associated data. Just contact our support team and we will handle your request promptly.
New PK Luck only collects the personal information that is strictly necessary to operate your account and comply with our legal obligations. We do not collect data we do not need, and we do not keep data longer than necessary.
If you choose to opt out of promotional communications from New PK Luck, we will stop sending them immediately. Your preference is recorded and respected across all communication channels including SMS, email, and in-app notifications.
New PK Luck is an online gaming platform operating at new-pk-luck.asia, offering live casino games, slot games, fishing games, dice games, and sports-themed titles to players in Bangladesh. When this Privacy Policy refers to "New PK Luck", "we", "us", or "our", it means the operator of the New PK Luck platform.
This Privacy Policy applies to all personal data collected through the New PK Luck website, mobile application, and any related services. By registering an account or using the New PK Luck platform in any way, you acknowledge that you have read and understood this policy.
If you have any questions about how New PK Luck handles your personal data, you can contact our support team at [email protected] at any time.
New PK Luck collects personal data in two ways: information you provide directly when registering and using the platform, and information collected automatically through your use of the service. Below is a breakdown of the data we collect and why.
| Data Type | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, gender | Account registration and age verification |
| Contact Data | Mobile number, email address | Account communication and security alerts |
| Financial Data | bKash/Nagad wallet number, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, OS | Security, fraud prevention, platform optimisation |
| Usage Data | Games played, bet history, session duration | Responsible gaming monitoring and personalisation |
| Verification Data | Government ID copy, selfie with ID | KYC compliance and withdrawal verification |
New PK Luck does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law. We do not collect data from social media profiles or third-party sources without your explicit consent.
New PK Luck uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. Here is how your data is used on the New PK Luck platform:
New PK Luck will never use your personal data to make automated decisions that significantly affect you without giving you the opportunity to request human review of that decision. If you believe an automated decision has been applied to your account incorrectly, contact our support team.
New PK Luck will never contact you asking for your account password, full payment credentials, or one-time PINs. If you receive such a request claiming to be from New PK Luck, do not respond and report it to us immediately.
New PK Luck processes your personal data on the following legal grounds, depending on the specific purpose of the processing:
New PK Luck does not sell your personal data to any third party. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:
New PK Luck never shares your personal data with advertisers, data brokers, or any third party for commercial marketing purposes. Your data is not a product we sell.
New PK Luck uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit the New PK Luck website.
You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using New PK Luck, but some personalisation features may not work as expected. Note that disabling essential cookies may prevent you from logging in or using certain platform features.
New PK Luck does not use third-party advertising cookies or tracking pixels that follow you across other websites. Our analytics are limited to activity on the New PK Luck platform itself.
New PK Luck retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
When personal data is no longer required, New PK Luck securely deletes or anonymises it so that it can no longer be linked to you as an individual. We do not retain data indefinitely or beyond what is legally required.
As a New PK Luck player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with your request.
New PK Luck will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 30 days, and we will notify you if an extension is required. There is no charge for exercising your data rights.
New PK Luck is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the New PK Luck platform in any way.
If New PK Luck becomes aware that personal data has been collected from a person under the age of 18, that account will be closed immediately, all associated data will be deleted, and any funds held in the account will be returned to the payment source. Parents or guardians who believe their child has registered on New PK Luck should contact us immediately at [email protected].
New PK Luck takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure. These measures include:
While New PK Luck takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password, do not share your login credentials, and contact us immediately if you suspect your account has been compromised.
New PK Luck may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via their registered contact details and update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically. Your continued use of New PK Luck after any update constitutes your acceptance of the revised policy. If you do not agree with any changes, you may request account closure by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way New PK Luck handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
For information on your rights as a player, visit our Terms and Conditions page. For responsible gaming tools and support, visit our Responsible Gaming page.